Gorgias is a helpdesk and AI automation platform built specifically for e-commerce, with deep Shopify, BigCommerce, and Magento integrations. Its AI handles order tracking, returns, and common store inquiries, and can take actions like issuing refunds or updating orders rather than only answering. It centralizes conversations from many channels into one inbox with storefront context, making it a strong fit for online brands that want support tied directly to order and customer data.
Pricing: Paid
